Refund Policy
Please read our ticket refund and cancellation policies carefully before purchasing tickets.
1. Eligibility for Refund
Refunds are strictly limited to cases where the event is canceled by the organizers. No refunds will be issued for personal reasons, including but not limited to changes in travel plans, personal emergencies, or loss of interest. If the event proceeds as scheduled, ticket sales are considered final.
2. Cancellation Windows
In the event that the organizers must cancel the event, the following refund rules shall apply based on the cancellation date:
- More than 14 days before the scheduled event date: A full 100% refund will be issued.
- Within 14 days (and up to 24 hours) before the scheduled event date: A 50% refund of the ticket value will be issued.
- Less than 24 hours before the scheduled event date or on the day of the event: No refund will be issued, as significant operational costs have already been incurred.
3. How Refunds Are Processed
Refunds, when applicable, will be processed exclusively to the original payment method used during the booking. You will receive a confirmation email or WhatsApp message once the refund is initiated. Please allow a minimum of 7–10 business days for the amount to reflect in your bank account or digital wallet, as this timeline is subject to the processing speeds of the payment gateway partner. No processing fees will be deducted by the organizers for verified refunds.
4. Non-Transferability & Resale Policy
Tickets are strictly non-transferable and are intended for the sole use of the original purchaser. Unauthorized resale, gifting, or third-party transfer of tickets without explicit prior written consent from the event organizers will render the ticket void. In such cases, the ticket holder will be denied entry, and no refund will be provided.
5. Event Postponement
If the event is postponed due to unforeseen circumstances (such as extreme weather, logistical issues, or artist unavailability), your existing tickets will remain fully valid for the rescheduled date. If you are unable to attend the new date, you may request a refund within 30 days of the announcement of the rescheduled date. Refund requests made after this 30-day window will not be entertained.
6. Force Majeure
The organizers shall not be held liable for any failure or delay in performance of their obligations under this policy due to events beyond their reasonable control. This includes, but is not limited to, acts of God (natural disasters), war, terrorism, civil unrest, strikes, government regulations, or any other unforeseen event that makes it impossible or impractical to hold the event.
7. Contact Us
If you have any questions regarding our refund policy or need assistance with your booking, please reach out to us via our Contact page.
8. Governing Law
These Terms and Refund Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Agra, Uttar Pradesh.
Last updated: August 2026.